If you're still stuck, you can try the official Online Checkout Troubleshooting page or check Downdetector to see if there's a widespread outage.
“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago
Are you getting a , or is the page just failing to load ?
“2025 same problem- it doesn't send the code to my email or mobil at checkout to varify.” Best Buy · 10 years ago
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.
Shoppers on forums like Reddit and Best Buy's own Q&A have shared these practical workarounds: