The most critical detail for any buyer is the . You typically have 30 days from the actual or estimated delivery date to report a problem.
The Safety Net of the Digital Bazaar: Navigating eBay’s Buyer Protection buyer protection policy ebay
While the protection is strong, it isn't universal. There are notable exclusions and "traps" that can leave you empty-handed: The most critical detail for any buyer is the
: eBay's automated bots often close "Item Not Received" cases instantly if tracking shows delivery to the correct city. buyer protection policy ebay
At its core, the policy is a promise that you are covered if:
: The product you received is broken, damaged, or fundamentally different from the photos and description in the listing.