: Most initial interactions start with an AI version of Flo , the brand's mascot. This chatbot is designed for speed and is available 24/7 .
Depending on whether you are interacting with the chatbot or a live representative, the system can handle a variety of tasks: Contact us | Progressive Life chat.progressivedirect.com
: If the AI cannot resolve a request, users can ask to speak with a "real person." Licensed agents are generally available during business hours to provide expert guidance. Key Capabilities : Most initial interactions start with an AI