Store — Forever 21 Buy Online Return In

To return an online order, you must use the official Forever 21 Returns Center :

Pack your items securely and drop them off at the designated carrier. Key Return Policies

Refunds are issued to the original payment method and typically take 2–3 weeks to process after the warehouse receives the items. Important Limitations forever 21 buy online return in store

Returned items must be unwashed, unworn, and undamaged with all original tags attached.

Items must be sent back within 30 days of receipt to qualify for a refund. To return an online order, you must use

Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label.

Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order. Items must be sent back within 30 days

Food, cosmetics, jewelry, underwear, select lingerie, swimwear, and clearance items marked as "Final Sale" cannot be returned.