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: Ask the sender to share the image as a document or through a different app (like email or a dedicated chat app) to avoid MMS conversion.
: Check for any pending carrier or system updates in your device settings. g61106.mp4
If you are seeing this file instead of an expected image, you can try these fixes: : Ask the sender to share the image
Users on platforms like the Apple Support Community and Reddit have reported similar issues where photos sent from Android (often via Google Messages ) arrive on iPhones as unplayable .mp4 files. This typically happens due to: This typically happens due to: : For Android
: For Android users, go to Settings > Apps > Messages > Storage and tap Clear cache .
Pixel 6: Messages coming to me looking like photos I can't download
: Ask the sender to share the image as a document or through a different app (like email or a dedicated chat app) to avoid MMS conversion.
: Check for any pending carrier or system updates in your device settings.
If you are seeing this file instead of an expected image, you can try these fixes:
Users on platforms like the Apple Support Community and Reddit have reported similar issues where photos sent from Android (often via Google Messages ) arrive on iPhones as unplayable .mp4 files. This typically happens due to:
: For Android users, go to Settings > Apps > Messages > Storage and tap Clear cache .
Pixel 6: Messages coming to me looking like photos I can't download
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