Reviews are mixed. While some positions offer schedule flexibility, new employees—particularly conductors and bus operators—often start with unpredictable night or weekend shifts and lack holiday time off.
“Pay looks good on paper, not worth it to deal with NY public. Lot of drama from management which their main goal is punishment without pay.” Indeed MTA, New York City Transit Careers and Employment - Indeed mta-new-york-city-transit-careers
As a public agency, it offers high stability. Many reviewers mention it as a "career job" that provides enough security to buy homes and support families. Reviews are mixed