Pay attention to how the client reacts to you.
Schein defines process consultation (PC) as a philosophy of "helping" that focuses on the within an organization—communication, leadership, and group dynamics. The goal is to establish a relationship where the client feels empowered to diagnose and solve their own problems. The Three Models of Help Process Consultation Revisited: Building the He...
The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation Pay attention to how the client reacts to you