Users -

: This paper investigates how Personas (fictional characterizations of user segments) can be better utilized throughout the software development process to maintain empathy and alignment with user needs.

: A systematic literature review analyzing the gap between users' high concern for privacy and their actual behavior, which often includes minimal steps to protect data.

: Provides a historical overview of how AI systems—like Recommender Systems—construct user representations from interaction data.

: Analyzes how people utilize ChatGPT for retrieving information versus generating content. Engagement & Cyber Security